Holmberg

Hard Goods Manufacturing

Based in Minneapolis, MN

Supplier of print-on-demand copier tabs, reinforced loose leaf papers and index tabs

Support a growing base of manufacturers, distributors and OEMs

Challenge

• Their legacy business software system supplier discontinued support for the product
• Company growth was beginning to outpace distribution capability
• Functional limitations in the marketing, sales, distribution and manufacturing areas affected quality service and inventory levels
• Wanted real-time reporting and control of all key events and transactions

Solution

• Sage ERP X3
• Installed all core enterprise modules - manufacturing, distribution, warehousing/data collection and accounting
• Deferred functions such as product configuration and CRM until a secondary phase

Results

• Increased inventory accuracy and confidence of customer service reps when committing inventory
• Improved customer service to 98.65 percent for on-time shipments
• Inventory accuracy rate of 99.2 percent